1. General enquiries
For a general question about Better You or the controlled beta, email support@getbetteryou.live. This is the approved public contact address while the operating entity is being established.
2. Product help and feedback
For sign-in, planning, Calendar, reminder, Capture, or other product help, begin with the Support guide. If the issue remains, email support@getbetteryou.live with the page, device, approximate time, and visible error.
Feature ideas and product feedback are welcome. Submitting feedback does not create a promise that a feature will be built, and the controlled beta does not currently offer a fixed response SLA.
3. Partnerships, investors, and press
Use support@getbetteryou.live for partnership or integration enquiries, support@getbetteryou.live for investor enquiries, and support@getbetteryou.live for press enquiries. The subject line helps route the message even though the public address is the same.
4. Privacy, data rights, and security
For access, correction, deletion, or another privacy request, follow the Data Rights guide and email support@getbetteryou.live.
For a suspected vulnerability, read the Security reporting guide and email support@getbetteryou.live. Do not access another user's data or use destructive testing.
5. What to include—and what to leave out
A useful message explains what you need, the relevant product area, what happened, and the approximate date and time. For a sensitive account request, write from the account email address; additional identity verification may be required.
Never send a password, one-time authentication code, OAuth or API token, push-subscription key, private encryption material, full Calendar contents, unnecessary financial information, or another person's data.